Support
Last updated: 16 September 2026
Got a question, found a bug, or have an idea? Email us — we reply as soon as we can.
Support email: [email protected]
Frequently asked questions
Do I need an account?
No. TearOff works without sign-up — just open the app.
What does Premium include?
Premium removes ads and unlocks advanced features (including telemetry and the voice commentator). Subscriptions are handled by the App Store / Google Play; manage them in your store settings.
Notifications aren't arriving
Check that notifications are allowed for TearOff in system settings (iOS: Settings → TearOff → Notifications; Android: Settings → Apps → TearOff → Notifications).
Team radio or commentator won't play
Make sure sound is on and the device isn't in silent mode. Audio needs an internet connection; try again on a better link.
Spoilers
Turn on "spoiler-free mode" in settings to hide results until you've watched.
Privacy and data
See our Privacy Policy and the Data deletion page.